A good phone system is one you can forget about. It's right there when you need it, ready to strengthen communication and improve efficiency--but when you don't, it's quiet and out of the way, causing no problems, automating tasks you don't want to do, and forwarding calls appropriately. If this doesn't sound like your phone system, it might be time for an upgrade--and here's how to tell for sure.
Catching Red Flags
Never underestimate the power of phone systems. Good ones can save money, boost efficiency, improve communication, and even strengthen your customer service. In contrast, bad ones can wreak havoc on your reputation and cause frustration to run rampant throughout your company.
To make sure your phone system is always placed firmly in the former category, it's important to keep an eye out for these red flags--small, subtle signs that suggest it's time for a big change. Here's what to look for!
#1: Your phone system is slow, unreliable, or irritating.
If you can't rely on your phones for just about anything, the chances are high that the whole system is outdated--which means you're sacrificing efficiency, cost-effectiveness, and streamlined workflows, maybe without even realizing it.
#2: Your company has grown since you chose your phone system.
Companies grow up, and that's a good thing. However, outgrowing phone systems isn't so good--so if you notice that your everyday demands are putting too much strain on your phone system, it;'s probably time for an upgrade.
#3: Time and money are wasted on troubleshooting.
Sometimes a phone system is just no good, and it has nothing to do with you. Upgrading will help you find a phone system that meets all your needs and solves problems rather than introducing new ones--all at a great price.
#4: Support has ended.
If your phone system has outlived its support contract with the original vendor, you won't be able to order replacement parts or get any third-party help. In this case, you're probably long overdue for an upgrade.
So, is it time to upgrade your phone system? Contact ustoday for help getting started!