With so many options out there, it can quickly become overwhelming to choose the perfect phone system for your business. Luckily, there's a way to make the process simple and stress-free--you just have to ask these questions!
Making Great Choices
The truth about picking phone systems is that it's really not just one choice--rather, it's a series of small decisions about details like price, hardware, features, and more. That's what makes this such a complicated endeavor! The good news, though, is that you can make all of these choices much easier by setting up a sort of road-map for yourself. All you have to do is answer one question at a time, and you'll be well on your way to finding phone systems that are perfect for your business--both now and in the future.
Here are the questions you'll want to ask (in this order!):
#1: Landline or VoIP?
There are two basic types of phone system: landline and VoIP. Landline is the traditional choice and uses hardware and copper wires to transmit your calls. VoIP, on the other hand, stands for "Voice over Internet Protocol," and it allows you to make calls using your Internet connection. Most companies prefer VoIP phone systems because they're cheaper, more reliable, and have more features.
#2: Do we need hardware?
Some businesses still want to use physical phones, while others are happy to transition to completely digital calls. It all depends on you, your clients, and the way you do business.
#3: What will we need in the future?
It's hard to know exactly what you'll need as your company grows, but it's smart to choose phone systems that are flexible and powerful--those that can keep up with you. Features like support for mobile calls, improved security, and video conferencing are a good sign that you've found a long-term phone system for your company.
Asking these questions will help you get started on your hunt for perfect phone systems, but there's always more to learn. Contact us today for help on your search!